SDC Services and Support
Southern DataComm's Client Support Team begins with its sales and account managers. The Client Support Team is actively involved in resolving any day-to-day issues as well as working with clients to identify new opportunities and to offer custom solutions.
To provide our customers with the best solution possible, SDC offers the following services:
Customer and Product Support
Our Technical Support representatives are trained to provide clear and concise customer assistance and resolve issues quickly and efficiently. More Info
Merchant Services
Merchant Services provides value-added assistance to clients in the collection, validation, and processing of required merchant data. More Info
Installation Services
SDC's team Certified Installation Technicians will install and configure our software products and provide on-site or remote client support. More Info
Product and Industry Training
SDC recognizes that product training is a very important part of the overall product solution. Our team of highly effective trainers can educate a client’s staff or their merchants about the credit card industry and SDC’s products and services. More Info
Professional Services
SDC offers its clients with many years of knowledge and experience in the credit card processing industry. This team of experts provides clients with clear and concise information about management, integration and implementation of SDC products and services. More Info
Payment Delivery Services
Southern DataComm's Network GateWaySMand ProtoBase eXpressSM services are both high-speed communication services that enable merchants to access multiple electronic payment processors by using a single connection through our Payment Delivery Services network. More Info
Managed Payment Services
Our Managed Payment Services provides clients with the ability to capture electronic payments at SDC’s secured data center(s). SDC manages the end-to-end process for the merchant to ensure a fully-integrated solution to an environment that meets the payment industry’s security requirements. More Info
